Terms of Service

These Terms are an agreement between you and Conifer Solutions, Inc., a Delaware corporation ("Conifer", "we", "us"), whose notice address is 2418 Rogers Isle.

By downloading, installing, or using the Services, you accept these Terms. If you do not accept them, do not use the Services. If you accept them on behalf of a company, you represent that you are authorised to bind that company, and "you" means that company.

Contact for all purposes, including legal notice: contact@conifer.build

Conifer is a runtime for local AI. It performs model setup and storage, quantization planning, memory management, hardware-aware scheduling, and recovery, so that models run well on hardware you own. The following are together the "Services":

• The Conifer CLI, the primary product, run on your own machine.
• The desktop application, a demonstration of the local engine and router.
• Cloud routing, an optional metered gateway that forwards a turn to a third-party model provider where you or the router selects a cloud model.
• The marketplace, comprising modules and listings, some free and some paid.
• conifer.build, the website and documentation.

Most functions of the Services operate on your device and do not involve us. Cloud routing is the exception and operates only where it is selected.

We may change, add, or discontinue features. Where we discontinue a paid feature for which you have already paid, §11 governs the treatment of the amount paid.

You must be at least 13 years old to use the Services. If you are under 18, you may use the Services only with the involvement and consent of a parent or guardian, who is responsible for your use of them.

You may not use the Services if you are barred from doing so under the laws of the United States or of your country, if you are located in or ordinarily resident in a country subject to comprehensive US sanctions, or if you appear on a US restricted-party list. You agree to comply with all applicable export control and sanctions laws.

Certain features, including cloud routing, purchases, and the marketplace, require an account. We authenticate by emailed magic link, so there is no password to choose or to lose. You should keep access to your email account secure, because a person who can read your inbox can reach your Conifer account.

You are responsible for activity conducted under your account. Notify us promptly at contact@conifer.build if you believe your account has been compromised.

Conifer grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the software in binary form on devices you own or control, for your own business or personal purposes. The software is licensed, not sold, and we retain all rights not expressly granted.

You may not: redistribute, resell, rent, lease, lend, sublicense, or host the software as a service for third parties; reverse engineer, decompile, or disassemble it, except where applicable law expressly prohibits that restriction; modify it or create derivative works of it; remove or obscure proprietary notices; or circumvent any licence, security, or authentication mechanism.

The Conifer CLI is distributed with its own End User Licence Agreement, which governs your licence to that binary. These Terms govern the Services as a whole. Where the EULA and these Terms address the same subject matter in respect of the CLI binary, the EULA controls for that binary.

Third-party components. The software includes open-source and commercial components licensed under their own terms. Those terms govern those components, and nothing in these Terms is intended to restrict a right granted to you under an open-source licence.

You may not use the Services to:

• break the law, or infringe or misappropriate the intellectual property or other rights of any person;
• generate or distribute child sexual abuse material, or content that sexually exploits a minor, which we report to the authorities without exception;
• generate or distribute malware, or content designed to defraud or deceive, or to impersonate a real person or organisation;
• harass or threaten any person, or incite violence against any person;
• attack, overload, probe, or circumvent the Services or any provider's infrastructure, or evade rate limits, quotas, or billing;
• resell or sublicense cloud routing capacity, or operate it as a service for third parties;
• develop or train a model or product that competes with Conifer, whether using the Services or their outputs;
• scrape or harvest data from the Services other than through documented interfaces; or
• submit data subject to special regulatory regimes, including protected health information under HIPAA, cardholder data under PCI-DSS, consumer financial data under GLBA or the FCRA, and government classified information. The Services are not built for such data, we are not your business associate or service provider in respect of it, and you must not submit it.

You are responsible for the content you submit and for the consequences of your use of what is returned to you.

Inputs

You retain all right, title, and interest in what you submit to the Services ("Inputs"). You grant us only the narrow, revocable licence required to operate the Services for you, namely to process an Input in order to answer it. That is the entirety of the grant, and it ends when you stop using the Services.

Outputs

As between you and Conifer, we assign to you all of our right, title, and interest in the output generated for you ("Outputs"), including for commercial use. Two limitations apply:

• Outputs are not exclusive. Generative models produce similar output for similar prompts. Another user may receive output identical or similar to yours, and you acquire no rights in theirs.
• Copyright in AI-generated material is unsettled and varies by jurisdiction. We assign whatever interest we hold. We do not represent that a given Output is protectable, or that it does not resemble existing material. You should verify this before relying on an Output.

No training on your content

Conifer does not use your Inputs or Outputs to train any AI model, whether our own or a third party's. We make no training copy, no reward-model copy, and no shadow-evaluation copy. This is not an opt-out; no such program exists.

Two matters fall outside that commitment:

1. Optional prompt samples. If you enable the prompt-sample setting, which is off by default, samples of your text are transmitted to us as described in the Privacy Policy. We do not train on them.
2. Third-party providers. Where a turn runs on a cloud model, that provider handles the request under its own terms, which we do not control. See §9.

Outputs are not a source of truth

AI output can be wrong, and can be wrong with apparent confidence. It may be inaccurate, incomplete, biased, out of date, or fabricated.

You must not rely on an Output without independently verifying it. The Services do not provide professional advice of any kind, including legal, medical, financial, and safety advice, and must not be used as the sole basis for a decision affecting any person's health, safety, legal position, finances, or civil rights. You are responsible for reviewing Outputs before acting on them or distributing them.

Feedback

If you send us suggestions, we may use them freely and without obligation to you.

The Services can run agents that execute code, invoke tools, read and write files, and act on your system on your behalf. That capability carries real risk.

You accept all risk arising from automated execution, including system outages, data loss or corruption, unintended file or repository changes, security vulnerabilities, unexpected costs, and any action a tool takes that you did not anticipate.

You should run agents against work you have backed up, grant them the narrowest permissions sufficient for the task, and review what they propose. The controls that limit an agent's reach are yours to set, and using them is your responsibility.

Model weights. Model weights you download are licensed by their publishers. Llama, Qwen, Gemma, and others each carry their own terms, some of which contain use restrictions. Compliance with the licence of a model you run is your responsibility. We facilitate the download; we do not grant you rights in third-party weights and we are not liable in respect of them.

Cloud providers. A cloud turn is sent to the endpoint selected for it. That provider's terms and privacy policy govern its handling of the request, including its retention practices and its own acceptable-use rules, with which you must also comply. We do not control and are not responsible for a third-party provider's practices, availability, or output.

Bring your own key (BYOK). If you supply a provider API key, you represent that you are entitled to use it and that you will comply with that provider's terms. We encrypt it and store only the ciphertext, as described in the Privacy Policy. Your provider bills you directly for usage on your key, and charges you incur with that provider are a matter between you and it. You may remove a stored key at any time.

If you publish a listing, module, or media item ("User Content"), you retain ownership and grant Conifer a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, and distribute it for the purpose of operating and promoting the marketplace. If you publish User Content publicly, you also grant other users the licence required to use it as the listing states.

You represent that you hold the rights necessary to publish the User Content and that it does not infringe the rights of any person or break the law.

We may remove any User Content, and may refuse or reverse a listing, at our discretion, in particular where it appears unlawful, infringing, deceptive, malicious, or in breach of §6. We are not obliged to monitor User Content and we are not the publisher of content posted by other users. Copyright complaints should be sent to contact@conifer.build with sufficient detail to identify the work and the listing.

If you sell through the marketplace, you are the seller of record to your buyers and you are responsible for your own tax obligations.

Cloud routing is metered. You purchase credit, and inference draws it down at the rates published at conifer.build/models. There is no subscription. Prices may change; a change applies to credit purchased after it takes effect and never retroactively.

Payment is processed by Stripe, and Stripe's terms govern the payment itself. You are responsible for applicable taxes.

Refunds.

• Credit already spent is not refundable. The inference has run and we have paid the provider for it.
• Unspent credit is refundable on request. Write to contact@conifer.build and we will return the unused balance to the original payment method.
• Marketplace purchases are refundable within 14 days where the item is materially not as described.
• Where the law gives you a stronger refund or withdrawal right, such as the EU or UK consumer right of withdrawal, that right applies regardless of this section.

Failed payments and disputes. If a payment is reversed or charged back, we may suspend access to paid features until the matter is resolved. If you believe you have been billed incorrectly, contact us. Every response carries an x-conifer-request-id, and quoting it enables us to identify the exact request.

Our Privacy Policy describes what we collect and why, and forms part of these Terms. In summary, and as set out in §7: your content remains yours, we do not train on it, and the single channel that transmits your text to us is disabled until you enable it.

These Terms remain in force until terminated.

You may terminate at any time by ceasing to use the Services and, if you wish, asking us to delete your account. Unspent credit is refundable in accordance with §11.

We may suspend or terminate your access, with notice where practical and immediately where necessary, if you materially breach these Terms, if your use threatens the security, integrity, or availability of the Services or of another user, if we are required to do so by law, or if a payment fails and remains unresolved.

Where a breach is curable and circumstances allow, we will identify the breach and give you a reasonable opportunity to cure it before terminating. If you believe a suspension is mistaken, write to contact@conifer.build and we will review it.

On termination, your licence ends and you must cease using the software. Locally stored data remains on your device; it is yours and we cannot reach it. We will refund unspent credit unless termination was for breach of §6. Sections 5 to 7 and 9 to 17 survive termination.

Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR PURPOSE. THE ENTIRE RISK AS TO QUALITY AND PERFORMANCE IS WITH YOU.

Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you, and nothing in it limits rights you hold as a consumer that cannot be waived under your local law.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONIFER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID CONIFER IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.

These limits do not apply to liability that cannot be limited by law, including fraud, fraudulent misrepresentation, death or personal injury caused by negligence, and our wilful misconduct. These limits allocate risk for a product much of which runs on your own machine and which we could not offer on these terms otherwise.

Indemnification

You will indemnify and hold harmless Conifer and its officers, directors, employees, and agents from any claim, loss, or expense, including reasonable legal fees, arising from your use of the Services, your Inputs or User Content, your breach of these Terms, your violation of a third-party model or provider licence, or your infringement of the rights of any person. We will notify you of any such claim and permit you to control its defence, provided that any settlement releases us fully.

Informal resolution is a required first step. Before filing any proceeding, send a description of the dispute and the relief sought to contact@conifer.build. We will do the same for a dispute we have with you. Both parties agree to attempt in good faith to resolve the dispute for 30 days from that notice. The limitation period is tolled while this step runs.

Governing law and venue. These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules and excluding the UN Convention on Contracts for the International Sale of Goods. You and Conifer submit to the exclusive jurisdiction of the state and federal courts located in Delaware, and each party consents to personal jurisdiction there.

No arbitration. These Terms contain no arbitration clause and no class-action waiver. You retain your right to a court and to a jury.

Small claims and injunctive relief. Either party may bring a qualifying claim in small claims court, and either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or to stop misuse of the Services, without first completing the 30-day period described above.

Consumers. If you are a consumer in the EU, the UK, or another jurisdiction whose law gives you the right to bring proceedings where you live, or applies its own law to you, this section does not remove that right.

We may update these Terms. Where we do, we change the version date at the top of this page and publish the new version at this address.

For a change that materially reduces your rights or increases your obligations, we will give at least 30 days' notice before it takes effect, by email where we hold your address and in the application. Continued use of the Services after that date constitutes acceptance of the new Terms. If you do not accept them, stop using the Services before they take effect and request a refund of unspent credit.

Changes required by law, or that address a security or legal risk, may take effect immediately.

Entire agreement. These Terms, the Privacy Policy, and the CLI EULA constitute the entire agreement between the parties in respect of the Services and supersede prior understandings.

Severability. If a provision is unenforceable, it is limited or severed to the minimum extent necessary and the remainder stays in force.

No waiver. A failure to enforce a provision on one occasion is not a waiver of it.

Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.

Force majeure. Neither party is liable for a failure caused by circumstances outside its reasonable control.

Notices. We will contact you at the email address on your account or in the application. You may contact us at contact@conifer.build, or by mail at Conifer Solutions, Inc., 2418 Rogers Isle.

Relationship. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship, and there are no third-party beneficiaries.

US government users. The software is "commercial computer software" under FAR 12.212 and DFARS 227.7202, and government rights are limited to those granted here.

Version history: 2026-08-13 — first published Terms of Service.